We accept returns within 2 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging.In such instances, we will endeavor to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.
9. DELIVERY/SHIPPING POLICY (for Products) – shipping/delivery would be done through a registered courier service provider.
We deliver our Products to all GCC Countries and mainly UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 2 – 4 working days and from 4 to 6 working Days to GCC Countries. UAE Delivery Fees will be a Flat Rate of AED: 20,and free if ordered above 200dhs, and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location, If ordered above 400dhs the delivery will be free on any GCC country.
Avoid any delivery delay by providing your full address along with your contact details.